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Webinar recap: Navigating safety, privacy, and COPPA compliance in programmatic CTV

Piotr Boiwka
Aug 17, 2021 12:30:00 PM

 

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Pixalate recently hosted a webinar covering the issues lurking beneath the surface of the booming Connected TV (CTV) advertising space: Consumer Privacy, COPPA compliance, and brand and family safety. Read this recap to learn how to address these challenges.

Featured speakers included:

  • Calvin Scharffs, VP, Product Marketing, Pixalate (moderator)
  • Shai Samet, Founder & President, kidSAFE
  • Daniel Riddell, CTO, Kidoodle.TV

Full Webinar: Pixalate's Publisher Trust Index Methodology

You can watch the full recording of the webinar on YouTube here:

 

Privacy issues in the mobile ecosystem

Nearly 90% of all Apple App Store and Google Play Store apps target children under 12 as their potential audience, according to Pixalate’s H1 2021 measurements. Interestingly, 10% of them are privately registered, so there is no data about the actual publisher.

Moreover, 16-22% of all apps have no detectable privacy policy, according to Pixalate’s figures. Google announced that it will require all apps from the Play Store to have a privacy policy implemented by April 2022. Apple claims that it already requires iOS apps to do so. However, 16% of all apps listed in the App Store did not have a detectable privacy policy.

Regulations protecting privacy

Shai Samet, president and founder of kidSAFE, noted that we have observed increased enforcement of privacy regulations in the advertising industry, particularly COPPA (Children’s Online Privacy Protection Act) and GDPR (General Data Privacy Regulation). Samet pointed out that even unintentional breaches of COPPA could be punished, and GDPR violations could be very severe for organisations, reaching hundreds of millions of dollars.

Samet also cautioned companies operating on a global scale to remember regional privacy laws, such as Brazil’s LGPD, the United Kingdom’s AADC, or China’s PISS. Also, in the American market, there are a variety of state privacy regulations, including CCPA (California), CDPA (Virginia), and CPA (Colorado), with more potentially on the way

Samet’s prediction for the future? “We're going to see the need for a federal privacy bill.”

Challenging ecosystem of children advertising 

According to Dan Riddell, CTO of Kidoodle.tv, there are many misconceptions around children advertising:

"You are allowed to track data to understand how your campaigns are performing for understanding, such as service analytics, and similar. What you're not allowed to do is target against those data points," explained Riddell.

According to Riddell, the key to successful campaigns for children is contextual advertising, as you cannot target based on behavioral characteristics. Moreover, it is essential to distinguish between devices used to watch the content. 

Kidoodle.TV’s data shows that at least 70% of the time, parents are within earshot of programming that children are watching, and over 50% of the time are actively co-viewing in the same room with their kids on CTV devices, Riddell said during the webinar.

However, on mobile devices, almost always the audience contained only children. It is crucial to remember that and deliver content compelling for all viewers.

The best OTT/CTV advertising practices

Both Samet and Riddell shared best practices for OTT/CTV advertising in child-friendly environments:

  • For audiences under 13, always gain verified parental consent to use the app
  • Never share data with third-party vendors to target or track children
  • Clearly label all ads 
  • Comply with COPPA as a gold standard
  • Establish a reliable moderation process for programmatic advertising

What we can expect in the future

The last time COPPA was updated was 2013, and Samet says it has become “obsolete” in many ways since then. The last rule review of COPPA was announced in 2019, and Samet predicts that we can expect a new version of COPPA by some time in 2022. Moreover, according to Riddell, COPPA will probably still focus on contextual advertising, which could be considered beneficial, especially with the development of AI and machine learning helping to understand various contexts.

We can also expect further restrictions as new laws emerge or are updated, including potentially expanding COPPA protection to children under 16 (up from 13). Also, the FTC may be more active in regulating the industry and already looks at biometrics as another aspect to control. 

 

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Disclaimer

The content of this blog, and the Publisher Trust Indexes (collectively, the “Indexes”), reflect Pixalate’s opinions with respect to factors that Pixalate believes may be useful to the digital media industry. The Indexes examine programmatic advertising activity on mobile apps and Connected TV (CTV) apps (collectively, the “apps”). As cited in the Indexes and referenced in the Indexes’ key findings reproduced herein, the ratings and rankings in the Indexes are based on a number of metrics (e.g., “Brand Safety”) and Pixalate’s opinions regarding the relative performance of each app publisher with respect to the metrics. The data is derived from buy-side, predominantly open auction, programmatic advertising transactions, as measured by Pixalate. The Indexes examine global advertising activity across North America, EMEA, APAC, and LATAM, respectively, as well as programmatic advertising activity within discrete app categories. Any insights shared are grounded in Pixalate’s proprietary technology and analytics, which Pixalate is continuously evaluating and updating. Any references to outside sources in the Indexes and herein should not be construed as endorsements. Pixalate’s opinions are just that, opinions, which means that they are neither facts nor guarantees; and neither this press release nor the Indexes are intended to impugn the standing or reputation of any person, entity or app.

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