--- title: Claim Your App, Access a Publisher Diagnostic Report, and Improve Your Score description: Download your diagnostic report to check ad fraud protection in your mobile apps, websites, and CTV apps. Submit a request to have it reviewed by our team. image: https://www.pixalate.com/hubfs/Blog_Media/Blog%20photos/claim-app-mrt-publisher-diagnostic-report.png --- [![pixalate-full-logo](https://www.pixalate.com/hs-fs/hubfs/Pixalate_Logos/pixalate-full-logo.jpg?width=150&height=60&name=pixalate-full-logo.jpg "pixalate-full-logo")](https://www.pixalate.com) Search **Menu** ** ** ![](https://www.pixalate.com/hubfs/Blog_Media/Blog%20photos/claim-app-mrt-publisher-diagnostic-report.png) [Rankings](https://www.pixalate.com/blog/topic/rankings) | 2 min read # Claim Your App, Access a Publisher Diagnostic Report, and Improve Your Score Written by [Pixalate](https://www.pixalate.com/blog/author/pixalate) May 24, 2021 7:30:00 AM If you are a Publisher and would like to claim ownership of an app or apps in the Media Ratings Terminal (MRT), you may submit a request (which will then be vetted thoroughly by the Pixalate support team).  - [What is the Media Ratings Terminal?](https://www.pixalate.com/blog/publisher-claim-app-diagnostic-report-mrt#mrt) - [What are the benefits of claiming an app?](https://www.pixalate.com/blog/publisher-claim-app-diagnostic-report-mrt#benefits) - [How are claims of app ownership submitted?](https://www.pixalate.com/blog/publisher-claim-app-diagnostic-report-mrt#submit) - [Who can submit an app ownership claim?](https://www.pixalate.com/blog/publisher-claim-app-diagnostic-report-mrt#ownership) - [What happens after submission of a claim request?](https://www.pixalate.com/blog/publisher-claim-app-diagnostic-report-mrt#process) ## What is the Media Ratings Terminal? Pixalate’s Media Ratings Terminal (MRT) offers unique granular insights across mobile/connected TV (CTV) apps and desktop/mobile web domains. The MRT platform organizes and presents data from a variety of sources, including app store profiles and registration data, along with Pixalate analytics data (e.g., invalid traffic (IVT) levels, brand safety risk, share of voice, etc.) and supply quality ratings. ## What are the benefits of claiming an app? Claiming ownership of an app or a set of apps in the MRT offers the following key benefits: - **Access to Publisher Diagnostic Reports:** The Publisher Diagnostic Report is a free emailed report and the first step toward knowing and understanding your scores and ranking in Pixalate’s Publisher Trust Index (PTI). It includes customized suggested remediation steps to potential issues identified by Pixalate that may be negatively contributing to the app’s overall score in the PTI.  - **Escalated Data Update and Re-Evaluation Requests: **If you are a Publisher and believe that information presented in our Media Ratings Terminal (MRT) is not current or requires re-evaluation, you may submit a request to have it reviewed by the Pixalate support team. Learn more [here](https://www.pixalate.com/publisher-request-reevaluation-mrt). ## How are claims of app ownership submitted? In order to claim ownership of an app or a set of apps in the MRT, sign up for a free account at [https://account.pixalate.com/signup](https://account.pixalate.com/signup).  After registering, visit your app’s details page and a button to “Get Your Report” should be available. Clicking this button will redirect you to a form where you may submit pertinent info that will be reviewed thoroughly by the Pixalate support team.  ## Who can submit an app ownership claim? To expedite the review, employees that are Director-level or higher are encouraged to submit the ownership claim and to provide as many details on the form as possible.  ## What happens after submission of a claim request? Once the Pixalate support team receives a claim request, it will be placed in a queue. Our representatives may reach out to gather more information to help validate your claim. We will endeavor to process claims expeditiously, but the volume of claims recently submitted to the queue will affect resolution times.  After the claim has been reviewed and approved, a Publisher Diagnostic Report will be delivered to the email address on record. To follow up on a submitted request, please email [support@pixalate.com](mailto:support@pixalate.com). ### Search Blog Search ### Follow Pixalate ### Subscribe to our blog *By entering your email address and clicking Subscribe, you are agreeing to our [Terms of Use ](https://www.pixalate.com/terms)and [Privacy Policy.](https://www.pixalate.com/privacypolicy) Previous Story [← Pixalate Week in Review: May 17 - 21, 2021](https://www.pixalate.com/blog/programmatic-ad-fraud-news-may-21-2021) [** ](https://www.pixalate.com/blog) Next Story [Pixalate Unveils Monthly Publisher Trust Index: Ad Industry’s First Mobile & CTV App Ranking System Based on Traffic Quality; Launches free diagnostic report for publishers →](https://www.pixalate.com/blog/global-publisher-trust-index) ## You May Also Like These Stories on Rankings [![](https://www.pixalate.com/hubfs/Blog%20Media/2026%20Covers%20and%20Images/OpenEPG%20index%20image.png) ](https://www.pixalate.com/blog/pixalate-unveils-openepg-index-monthly-rankings-of-top-100-streaming-tv-shows-based-on-open-programmatic-ctv-ad-spend-consumer-reach-across-small-large-screens) [Seller Trust Index](https://www.pixalate.com/blog/topic/seller-trust-index) ### [Pixalate Unveils OpenEPG™ Index: Monthly Rankings of Top 100 Streaming TV Shows Based on Open Programmatic CTV Ad Spend & Consumer Reach Across Small & Large Screens; ‘Sports’ Genre Leads in May 2026](https://www.pixalate.com/blog/pixalate-unveils-openepg-index-monthly-rankings-of-top-100-streaming-tv-shows-based-on-open-programmatic-ctv-ad-spend-consumer-reach-across-small-large-screens) Jun 16, 2026 8:33:35 AM | 6 min read [![](https://www.pixalate.com/hubfs/Blog%20Media/2026%20Covers%20and%20Images/Q1%202026%20Seller%20Trust%20Index%20-%20CTV%20cover.png) ](https://www.pixalate.com/blog/pixalate-releases-q1-2026-ctv-seller-trust-index-2.0) [Seller Trust Index](https://www.pixalate.com/blog/topic/seller-trust-index) ### [Pixalate Releases Q1 2026 CTV Seller Trust Index 2.0: 4.1% of CTV Inventory Is Resold Through Arbitrage, Lowest of Any Channel; Google AdExchange Top-Ranked 'Direct' Seller in the US](https://www.pixalate.com/blog/pixalate-releases-q1-2026-ctv-seller-trust-index-2.0) Jun 12, 2026 9:00:00 AM | 5 min read [![](https://www.pixalate.com/hubfs/Blog%20Media/2026%20Covers%20and%20Images/Q1%202026%20Seller%20Trust%20Index%20-%20MOBILE%20cover.png) ](https://www.pixalate.com/blog/pixalate-releases-q1-2026-mobile-seller-trust-index-2.0) [Seller Trust Index](https://www.pixalate.com/blog/topic/seller-trust-index) ### [Pixalate Releases Q1 2026 Mobile Seller Trust Index 2.0: 16.2% of Global Authorized Mobile App Inventory Is Resold Through Arbitrage; Google AdExchange Top-Ranked 'Direct' Seller in the US](https://www.pixalate.com/blog/pixalate-releases-q1-2026-mobile-seller-trust-index-2.0) Jun 12, 2026 9:00:00 AM | 5 min read ** ### Subscribe to our blog *By entering your email address and clicking Subscribe, you are agreeing to our [Terms of Use ](https://www.pixalate.com/terms)and [Privacy Policy.](https://www.pixalate.com/privacypolicy) ![pixalate-logo-red-small](https://www.pixalate.com/hs-fs/hubfs/2018NewTemplate/pixalate-logo-red-small.png?width=208&name=pixalate-logo-red-small.png "pixalate-logo-red-small") ** By entering your email address and clicking Subscribe, you are agreeing to our [Terms of Use](https://www.pixalate.com/terms) and [Privacy Policy](https://www.pixalate.com/privacypolicy) Products [Analytics](https://www.pixalate.com/products/analytics) [Blocking](https://www.pixalate.com/products/blocking) [Media Rating Terminal](https://www.pixalate.com/products/mrt) [Publisher Trust Indexes](https://www.pixalate.com/rankings/?group=app&reportId=publisherTrustIndex) [Seller Trust Indexes](https://www.pixalate.com/rankings/?group=app&reportId=publisherTrustIndex) [IoT Device Rankings](https://www.pixalate.com/rankings/?group=app&reportId=iotDeviceReach) Resources [Blog](https://blog.pixalate.com/) [Press](https://www.pixalate.com/press) [Careers](https://www.pixalate.com/jobs) [Team](https://info.pixalate.com/pixalate-leadership-team) Contact Email [** sales@pixalate.com ](mailto:sales@pixalate.com) [** privacy@pixalate.com ](mailto:privacy@pixalate.com) US: [** +1 888 749 2528 ](tel:+1%20888%20749%202528) EU: [** +44 (0)800 011 2050 ](tel:+44%20(0)800%20011%202050) Slack: [Join ATSAPI Slack Channel ](https://atsapi-pixalate.slack.com/join/shared_invite/zt-10dtow5cj-OEtlNr5yzJkrZMQUqcEEow#/shared-invite/email) Offices Global Offices US 1775 Greensboro Station Place, Suite 425, McLean, VA 22102 UK 20 North Audley Street London, W1K 6WE, United Kingdom EU 10 Earlsfort Terrace Dublin 2, D02 T380, Ireland Singapore 10 Anson Road, #22-02 International Plaza, Singapore 079903 [![facebook](https://www.pixalate.com/hubfs/footer/icons/facebook.png) ](https://www.facebook.com/pixalate) [![x](https://www.pixalate.com/hubfs/footer/icons/twitter-x.png) ](https://twitter.com/pixalateinc) [![linkedin](https://www.pixalate.com/hubfs/footer/icons/linkedin.png) ](https://www.linkedin.com/company/pixalate) ![wechat](https://www.pixalate.com/hubfs/footer/icons/wechat.png) [![slack](https://www.pixalate.com/hubfs/footer/icons/slack.png) ](https://atsapi-pixalate.slack.com/join/shared_invite/zt-10dtow5cj-OEtlNr5yzJkrZMQUqcEEow#/shared-invite/email) [Terms of Use](https://www.pixalate.com/terms) [Privacy Policy](https://www.pixalate.com/privacypolicy) [GDPR Compliance](https://www.pixalate.com/gdpr) Disclaimer Copyright © 2025 Pixalate [Back to top **](https://www.pixalate.com/blog/publisher-claim-app-diagnostic-report-mrt#) # Disclaimer Disclaimer: The content of this page reflects Pixalate’s opinions with respect to the factors that Pixalate believes can be useful to the digital media industry. Any proprietary data shared is grounded in Pixalate’s proprietary technology and analytics, which Pixalate is continuously evaluating and updating. Any references to outside sources should not be construed as endorsements. Pixalate’s opinions are just that - opinion, not facts or guarantees. Per the MRC, “'Fraud' is not intended to represent fraud as defined in various laws, statutes and ordinances or as conventionally used in U.S. Court or other legal proceedings, but rather a custom definition strictly for advertising measurement purposes. Also per the MRC, “‘Invalid Traffic’ is defined generally as traffic that does not meet certain ad serving quality or completeness criteria, or otherwise does not represent legitimate ad traffic that should be included in measurement counts. Among the reasons why ad traffic may be deemed invalid is it is a result of non-human traffic (spiders, bots, etc.), or activity designed to produce fraudulent traffic.” ** ** *By clicking Download and entering your email address, you are agreeing to our [Terms of Use](https://www.pixalate.com/terms) and have read and acknowledge our [Privacy Policy](https://www.pixalate.com/hubfs/2024-08-20_Pixalate_Privacy_Policy.pdf). *Copyright © 2025 Pixalate** * * * * * * * * * * * * * * * * * * * * * * * * * * * * × ## Subscribe to the Pixalate Blog The first step in ad fraud prevention. Loading... By entering your email address and clicking Submit, you are agreeing to our [Terms of Use](https://www.pixalate.com/terms) and [Privacy Policy](https://www.pixalate.com/privacypolicy). ![pixalate-logo-white](https://www.pixalate.com/hubfs/Blog_V2_08_26_2016/logo/Pixalate_Logo_WHITE.png) ##### Contact Us12 Loading... ![pixalate-logo-white](https://www.pixalate.com/hubfs/Blog_V2_08_26_2016/logo/Pixalate_Logo_WHITE.png) ##### Download GSTI Loading... Schedule your demo today Please complete all fields Loading... By entering your email address and clicking Submit, you are agreeing to our [Terms of Use](https://www.pixalate.com/terms) and [Privacy Policy](https://www.pixalate.com/privacypolicy). * * * * *